Outsourcing is a hot topic in business today. It’s estimated that 60% of all businesses outsource some aspect of their business. But what services are…
Swamped with hundreds of customer emails each day? Want to keep your customers happy and increase their loyalty? Need someone to handle the backend so…
Is your inbox overflowing with requests from your client’s emails? A way out is available. You can save time and money by outsourcing email support…
During the last decade call centers in Albania have created hundreds of thousands of jobs, especially for the youth. They have been the best source…
Even in the world of technology with manifold communication methods, poor customer service still exists, and sadly, it can destroy brand value & goodwill. We…
COVID-19 pandemic has changed the landscape of businesses all around the globe. Those who are instigating “return to work” strategies will now have to operate…
Outsourced IT support has proven to be very viable against the pandemic. The 3rd party association demonstrates the capacity for resilience and revives the organizations…
Whether you are a software company or a service-based company, tech support outsourcing is vital for numerous reasons. Mainly, it can save you from negative…
Multilanguage customer support has a great significance in the global marketplace – and there’s a reason for it. Speaking to potential customers/clients is the newest trend…
Telemarketing outsourcing (both inbound and outbound) is one of the most vital strategies to interest potential clients. Still thinking – how to become a pro in…