Outsource 24/7 live chat support service

Expertly Managed Chat Support Outsourcing Services

Integrating 24/7 live chat support service speeds up your customer management process and improves your sales enormously. Your visitors, customers and clients can get instant answers in real time and is the fastest way to gain a competitive edge.

At Simetrix Solutions, our services are being managed by a team of experts i.e., well-trained professionals who add efficiency, consistency and minimizes overall spending on customer care & support services.

Amazing Features

Choosing Simetrix Solutions as your next "Live Chat" service provider, is inexpensive than your in-house team budget. Moreover, your precious customers enjoy faster customer support services. 80% of customers say they prefer live chat because of the convenience it offers compared to other channels.

Effortless Management

Live Chat keeps track of customer experience and boosts sales team performance. The services are managed 24/7 by professionals who engage with your customers or clients

Real-time Interaction

Live chat customer support emphasizes real-time conversation with a customer. There’s no delay, no information loss and you can easily pay attention to potential buyers

Feature Packed

Our expert driven 24/7 live chat support services comes with great features such as: Canned Response, FAQ's, Chat Transfer, File Upload and Chat Exporting

How Does It Work?

Getting started with the live chat service (integration and overall management) is a relatively simple and straightforward process. It is much easier & inexpensive than hiring, training, managing and streamlining in-house team. You will have the best agents and a dedicated project manager working closely together with your company's sales and marketing team.


Explain your business's agenda

What do you do? What's your Goal? What products or services you sell? What customers are you targeting?

Name the features and skills required

What features do you want in live chat customer care, and define the skills you think are necessary for an agent.

Mention the Timezone and language

Live chat support works flawlessly for users in their native language. If you're looking for multilingual customer support, say explicitly what languages you want to cover.

Why Choose Simetrix Solutions

Simetrix Solutions is a professional managed BPO call center and 24/7 live chat support service provider with history since 2010. Today we’re a proud team of veterans who thrive on rolling up their sleeves and solving your customer care & IT support problems – by meeting your business needs

Agents Led Service

Our trustworthy, dedicated and experienced agents will go the extra mile to deliver the best outcome


We provide Live Chat Services in multiple languages. You can hire native speakers as customer support agents.

Super Quality

Our commitment is to deliver outstanding, cutting edge Live Chat Services that add real value to Sales & Marketing

Future Proof

Simetrix Solutions provides bespoke Call Center services by anticipating your present and future needs.

100% Response Time

Most important attribute of our Call Center is fast response time. Our agents can work 24/7 and quickly respond to customers


Being flexible means adapting to the demand. All services can be altered as per your needs. You only pay for services you acquire.

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Glourious Years

Frequently Asked Questions

Here are some Frequently asked Pre Sales questions from existing clients.

Live Chat Managed Services

Live chat is a must for small and large businesses with considerable online presence. It is the center of Customer Care Service and keeps you prepared to provide answers users seek. Studies have shown that live chat support can significantly improve satisfaction ratio, user experience and conversion rate. 

Outsourcing, compared to in-house team, provides many short and long-term benefits. Some hidden advantages include lower operating costs, access to well-trained agents, accountability and quality throughout a customer’s whole experience.

You do not need to invest in any infrastructure. We have the entire assets, IT infrastructure and workmanship – all that will give you the support you need.

Of course. You can outsource agents, train them with your system and integrate them with your business needs.

More questions? We have answers!

Get in touch with our consultant today!