01

24/7 Call Center Solutions

Onboard Professional/Skilled agents for inbound and outbound call activities.

02

Business Process Outsourcing

High-quality & personalized BPO service to UK, US, German and Asian companies.

03

Back Office Support

Hire multilingual agents to handle Data entry, Virtual assistant, and Tech support tasks 24/7.

We make your brand available 24/7

Simetrix Solutions takes care of your business 7 days a week. Whether you’re a fastest growing SME or recently established company, our tailored, comprehensive call center service will increase your performance rapport and continue to deliver real and lasting value to your customers/clients.

01

Inbound - Outbound Calls

Inbound and outbound calling services are still considered a vital tool for increasing your revenue and profits. Outsourcing lets you hire the best experts for your company.

02

Help Desk

Multi-channels, Expert Led Ticketing System, Chat Integrations, Forums, FAQs and Much More Everything you need for a smart & reliable customer support system.

03

Email Support

Outsourcing email support is an integral part of every organization. We will make sure that customers email queries are being handled by a team of trained experts. The one who understands the sentiments and professionalism.

04

Live Chat

24/7 Managed Chat Services is a perfect opportunity to upgrade your customer care system. It is cost-effective and improves customer satisfaction rate by a great margin.

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05

Data Entry

Outsource data entry services to a reliable company with 12+ years of industry experience and capable of offering data entry and management solutions to international clients.

06

Telemarketing

Looking for a direct marketing of goods or services to potential customers? If yes, we can help. From product/service promotions to research, surveys and polling - we can handle it all.

07

B2B Calling

Looking for a smart yet effective cold calling service provider? At Simetrix Solutions, we can help you crack great deals. Backed by cold calling agents and proactive approach, we find your business prospects and reach out via B2B cold calling services.

08

Tech Support

Our 24/7 Level 1 and Level 2 tech support solution is adapted to rapidly changing technologies and business needs. We provide emerging IT companies an edge to perform better even in critical situations.

09

Content Moderation

Does your platform consist of user-generated content? Media, legal documents, products, listings, commenting, etc., then content moderation is right for your business. We can help you with the aforementioned content and more, always relating to your needs.

Ready To Take Your Business to Higher Grounds?

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Outsource with Confidence

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Back office support

With business processes outsourcing, you can bring innovation and change in your management without investing heavily on Agents, IT technology, and staff training. We get you the best team for back office support, meanwhile letting you to focus on core business activities. With SIMETRIX SOLUTIONS, you’ll get back office support personalized to your business needs, which does include data entry, knowledge base, and virtual assistance.

Frontline Support

We are a highly trusted BPO company specialized in managing live chat, inbound & outbound calls, help desk, and capable of handling feedback calls and customer upselling. With trained Agents and IT support, we help you to keep your business running and operational, today and in the future.

Tech Support

Our main aim is to understand your business goals and provide bespoke tech support outsourcing services accordingly. L1, L2, L3 and L4 are entirely personalized after anticipating your needs and support for a range of IT issues. We will help you resolve customer issues promptly, build loyalty and retain trust.

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Outsource Now!

  • Surpassing customer expectations often comes as a responsibility, and we know what it takes to deliver an outstanding 24/7 customer care.
  • Simetrix solutions specializes in core aspects of customer service - always ready day and night to deliver the best possible experience.
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  • Get the best call center staff for the business.
  • Multilingual call center service
  • 10+ years of industry exposure
  • Flexible Pricing and Bespoke Solutions -You Pay for the service you need
  • Innovative IT Customer Support Solutions- We handle more than just telephone calls
  • Hassle free association
  • 100% satisfaction guaranteed – We can provide 24/7 support in multiple time zone
Simetrix Solutions Call Center

Simetrix Solutions Multilingual Outsourcing and Consulting Company

Make the Right Choice for Your Future. Choose Simetrix Solutions!

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