Multilingual BPO
We are SIMETRIX SOLUTIONS, and we can’t wait to start working together. After understanding your vision, we outline the needs of your business and provide bespoke customer support solutions/services to achieve a successful future.
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Innovative Outsourcing Solutions
Since incorporation, 150+ clients have trusted us for an innovative customer care service, which exceeds customer expectations and strengthens brand image. We know what it takes to meet the today’s business demand.
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01 Onboard Professional/Skilled agents for inbound and outbound call activities.
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High-quality & personalized BPO service to UK, US, German and Asian companies.
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Hire multilingual agents to handle Data entry, Virtual assistant, and Tech support tasks 24/7.
We make your brand available 24/7 Simetrix Solutions takes care of your business 7 days a week. Whether you’re a fastest growing SME or recently established company, our tailored, comprehensive call center service will increase your performance rapport and continue to deliver real and lasting value to your customers/clients.
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Inbound and outbound calling services are still considered a vital tool for increasing your revenue and profits. Outsourcing lets you hire the best experts for your company.
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Multi-channels, Expert Led Ticketing System, Chat Integrations, Forums, FAQs and Much More Everything you need for a smart & reliable customer support system.
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Outsourcing email support is an integral part of every organization. We will make sure that customers email queries are being handled by a team of trained experts. The one who understands the sentiments and professionalism.
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24/7 Managed Chat Services is a perfect opportunity to upgrade your customer care system. It is cost-effective and improves customer satisfaction rate by a great margin.
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Outsource data entry services to a reliable company with 12+ years of industry experience and capable of offering data entry and management solutions to international clients.
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Looking for a direct marketing of goods or services to potential customers? If yes, we can help. From product/service promotions to research, surveys and polling – we can handle it all.
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Looking for a smart yet effective cold calling service provider? At Simetrix Solutions, we can help you crack great deals. Backed by cold calling agents and proactive approach, we find your business prospects and reach out via B2B cold calling services.
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Our 24/7 Level 1 and Level 2 tech support solution is adapted to rapidly changing technologies and business needs. We provide emerging IT companies an edge to perform better even in critical situations.
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Does your platform consist of user-generated content? Media, legal documents, products, listings, commenting, etc., then content moderation is right for your business. We can help you with the aforementioned content and more, always relating to your needs.
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Outsource with Confidence +
Active Clients +
Projects Done With business processes outsourcing, you can bring innovation and change in your management without investing heavily on Agents, IT technology, and staff training. We get you the best team for back office support, meanwhile letting you to focus on core business activities. With SIMETRIX SOLUTIONS, you’ll get back office support personalized to your business needs, which does include data entry, knowledge base, and virtual assistance.
We are a highly trusted BPO company specialized in managing live chat, inbound & outbound calls, help desk, and capable of handling feedback calls and customer upselling. With trained Agents and IT support, we help you to keep your business running and operational, today and in the future.
Our main aim is to understand your business goals and provide bespoke tech support outsourcing services accordingly. L1, L2, L3 and L4 are entirely personalized after anticipating your needs and support for a range of IT issues. We will help you resolve customer issues promptly, build loyalty and retain trust.
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Outsource Now! Surpassing customer expectations often comes as a responsibility, and we know what it takes to deliver an outstanding 24/7 customer care. Simetrix solutions specializes in core aspects of customer service – always ready day and night to deliver the best possible experience. Get the best call center staff for the business. Multilingual call center service 10+ years of industry exposure Flexible Pricing and Bespoke Solutions -You Pay for the service you need Innovative IT Customer Support Solutions- We handle more than just telephone calls Hassle free association 100% satisfaction guaranteed – We can provide 24/7 support in multiple time zone https://simetrix-solutions.com/wp-content/uploads/2024/03/Simetrix_Solutions-Introduction_to_Albania_Call_Center.mp4
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