Online gaming and live chat are two important marketing tools in the online gaming industry. For starters, online gaming provides a platform for players to engage with each other...
The importance of games in modern society cannot be underestimated, especially after the onset of the COVID-19 pandemic. Online games can provide a much-needed respite from stress and anxiety,...
The gaming industry is an ever-growing and increasingly important sector of the economy, offering countless entertainment and educational opportunities to people all over the world. With the growth of...
This gaming startup needed faster service performance than they had been able to get with their current live chat provider. Since this company was still in its early stages,...
Customer relationship and empowerment is the core of the business culture – and how can we achieve outstanding customer service? Ever thought of bringing “innovation” in…
Live chat outsourcing is mostly preferred for seamless customer management. With minimal investment, you can improve your customer care standards. 60% of the users prefer…
Helpdesk outsourcing and Live Chat outsourcing work like a go-to solution for your entire communication with clients/customers worldwide. At SIMETRIX SOLUTIONS, we prepare teams, prepare...
Are you looking for the better alternative to the IVR call system? If yes, then it’s time to integrate live chat outsourcing into your customer…
70% of users abandon their shopping carts without checking out. The reason could be anything. But mostly it is because of inadequate customer support. E-commerce…
Have you ever thought of leveraging customer care with live chat outsourcing? If your business entirely relies on your website, a live chat can serve…